At Global Internet Resources, we strive to provide high-quality services that deliver value to our customers. By purchasing a yearly membership, you agree to the following terms regarding refunds:

1. Subscription Cancellation and Refunds

1.1. Non-Refundable Policy:
All payments made for the yearly membership are non-refundable. This includes cases where the membership is canceled before the end of the subscription term. By subscribing, you acknowledge and accept that no refunds will be issued under any circumstances, except as required by applicable law.

1.2. Cancellation Before Renewal:
Customers may cancel their subscription at any time before the next renewal date. Cancellations will prevent future charges but will not result in any refund of previously charged amounts.
 

2. Exceptions

2.1. Technical Errors:
In cases where a duplicate payment or erroneous charge occurs due to technical issues, we will investigate and issue a refund accordingly after verifying the claim.

2.2. Service Delivery Failure:
If, for any reason, the services included in the membership are not delivered as promised, you may contact us within 30 Days of the issue for resolution or a pro-rated refund at our discretion.
 

3. Dispute Resolution

3.1. Contact Us First:
If you are dissatisfied with your membership or have any concerns, we encourage you to contact our support team at [email protected] or call/whatsapp +60132006002 before initiating a dispute with Stripe. We are committed to resolving issues promptly and fairly.

3.2. Chargeback Policy:
Filing a chargeback with your bank or payment processor without first contacting us to resolve the issue violates this Refund Policy. In such cases, we reserve the right to dispute the chargeback and terminate your membership without further notice.

4. Membership Usage Terms

4.1. Access Upon Cancellation:
If you cancel your yearly membership, you will retain access to the services until the end of the subscription term. No partial refunds or credits will be issued for unused time.

4.2. Non-Transferability:
Membership benefits are non-transferable and solely intended for the individual who subscribed. Misuse may result in termination without refund.
 

5. Agreement to Terms
By subscribing to our yearly membership, you confirm that you have read, understood, and agreed to this Refund Policy. This policy is legally binding and supersedes any verbal agreements or representations.

6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be communicated via email or posted on our website traderlegacymentorship.com/refundpolicy . Continued use of our services after such updates constitutes your acceptance of the revised policy.

By clearly outlining the terms, emphasizing a non-refundable policy, and including a dispute resolution process, this policy helps minimize Stripe disputes and protects your business. Ensure it is visible on your website and during the checkout process for transparency.

Updated: 01 June 2024